Ok casino Privacy Policy

Ok casino (okcasino.im) is a trusted online betting platform for users in Bangladesh. We believe the protection of your personal information is a fundamental right — and upholding that right is our responsibility.

This Privacy Policy ("Policy") explains how ok casino collects, uses, stores, and protects your information. This Policy applies to the ok casino website, mobile app, and all related services.

We never treat your data as a commodity. Any information you provide on ok casino is used solely to deliver a better experience for you. Transparency is at the core of what we do — which is why we make everything clear upfront.

Ok casino collects different types of information for different purposes. The types of data collected and the reasons for collecting them are detailed below:

a. Information Collected at Registration:

B. Automatically Collected Information:

• Device Information: Your device type, operating system, and browser version.
• Log Data: IP address, login time, pages visited, click patterns.
• Location Data: Approximate geographic location (derived from IP address).
• Cookie & Tracking Data: Information related to session cookies, preferences, and browsing behavior.

Ok casino uses your information only for the specific purposes listed below. It is not used for anything beyond these:

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transactions: To process deposits, handle withdrawals, and issue bonuses.
• Service Improvement: Analyzing how you use the platform to make your experience smoother and more intuitive.
• Customer Support: To resolve your issues and respond to your queries.
• Security & Fraud Prevention: To detect unusual activity and keep your account safe.
• Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and other legal and regulatory requirements.
• Personalized Offers: To send you personalised promotions and bonus offers (subject to your consent).
• Contact: To notify you of important account updates, security alerts, and policy changes.

One of the key aspects of ok casino's privacy policy is where and under what circumstances we may share your information. As a general rule, we do not share your personal data with third parties.

Information may be shared in limited circumstances:

• Payment Processors: Approved payment gateways such as bKash, Nagad, and Rocket receive only the data needed to complete transactions.
• Law Enforcement Agencies: We are required to provide relevant data upon receipt of a valid legal order or court directive.
• KYC Verification Provider: Approved third parties may receive limited data for the purpose of identity verification.
• Technology Partners: Hosting and security service providers may access only the minimum data necessary to perform their services — and they are also required to comply with our privacy standards.

Ok casino uses industry-leading technology to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels. The green padlock icon in your browser confirms your connection is secure.
• Password Hashing: Your password is never stored in plain text — it is kept exclusively in a strong hashed format.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected by robust firewalls and DDoS mitigation systems.
• Regular Security Audits: Third-party security experts conduct regular audits of ok casino's systems.
• Data Backup: Critical data is regularly backed up in secure storage.

Ok casino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies ok casino uses:

• Essential Cookies: To maintain login sessions and keep core platform functionality running — the site cannot operate without these.
• Performance Cookies: For tracking page load times, detecting errors, and analysing site performance.
• Preference Cookies: To remember your language preference, theme, and other personal settings.
• Analytics Cookies: To understand how users navigate the site — without revealing any personal identity.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some ok casino services.

Under ok casino's privacy policy, every user has the following rights regarding their personal data:

• Right to Access: You can request to see what personal information ok casino holds about you.
• Right to Rectification: You may request a correction if your account contains inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted ("right to be forgotten").
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Marketing Opt-Out: You can opt out of promotional emails or messages at any time by unsubscribing.
• Data Portability: You may request a copy of your information in a commonly used, portable format.

To exercise any of these rights, email us at support@okcasino.im. ok casino typically processes requests within 30 business days.

Ok casino retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and the purpose it serves:

• Active Account: All data is retained for as long as your account remains active.
• After account closure: For legal purposes, transaction and identity data is typically retained for up to 5 years.
• KYC Documents: A minimum retention period of 5 years is mandatory under regulatory requirements.
• Log Data: Typically retained for 90 days to 1 year.
• Marketing Preferences: Updated immediately when you cancel your subscription.

Ok casino is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

If we discover that a minor has created an account, it will be immediately closed and all associated data will be securely deleted.

Ok casino may update this Privacy Policy when necessary. If changes are made:

• The update date on this page will be revised accordingly.
• Registered users will be notified by email of any significant changes.
• Notifications may be displayed when you log in to the platform.

Continued use of ok casino after an update constitutes acceptance of the revised privacy policy. We recommend checking this page regularly.

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact the ok casino data protection team:

• Email: support@okcasino.im
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24–48 hours